1. Visit our Returns Page within 30 days of receiving your order to initiate the return.
2. Print your returns label here (a $4.95 fee applies unless the item is faulty).
3. Pack the items with all original packaging and drop off at a local store, as per the selected returns service, within 14 days of notifying us.
4. Once we receive your return and check its condition (please note that this can take up to 3 working days), we will process your refund. We aim to complete the return and refund within 14 days of receiving your return. The refund will be issued using the same payment method as your original payment. Please note that it may take a few days for the payment to appear in your account, depending on your payment merchant.